Service Telemetry
Standard fault codes and intervention records across compatible cabinets.
ROADMAP TO 2030
Bose is building a more observable arcade floor
Our direction is simple: less guesswork between the cabinet, the technician, the game mix and the operator’s commercial decision.
FOUR STAGES
The operating stack we are working toward
Mix Intelligence
Utilization and payout views that separate novelty spikes from durable play.
Modular Refresh
Field-replaceable controls, lighting and content pathways designed to extend useful life.
Closed-Loop Fleet
Deployment, service, refurbishment and recovery evidence in one operator record.
MILESTONES
Evidence before expansion
Discovery
operator pain mapPrototype
service-bay trialsPilot
live route evidenceReview
failure-mode closeoutScale
controlled deploymentRefresh
mix and module updateRecover
parts harvestImprove
next design input
operator pain mapPrototype
service-bay trialsPilot
live route evidenceReview
failure-mode closeoutScale
controlled deploymentRefresh
mix and module updateRecover
parts harvestImprove
next design input
PROJECT INTERFACES
Built to coordinate across the venue team
Operator
Integrator
Architect
Electrician
Cashless
Service
Compliance
Distributor
Finance
Prize Desk
Training
Guest Ops
Co-build the next operating standard with Bose
We welcome pilot sites that can define success criteria, document interventions and share structured operator feedback.
Discuss a Pilot